Before choosing a web development agency or company, you need to do some vetting to ensure transparency and trust. This guide will detail things to look for when hiring a web developer.
Portfolio of works
Check previous works the developer has done. Does their portfolio align with what you want to create?
Here are some things and qualities to check for:
- Diversity in design and industries served
- Mobile responsiveness
- Speed and user experience
- Testimonials or client feedback
Transparency
Transparency is crucial before any work begins.
Is the agency clearly defining the scope of work, process, and price?
The agency must state all the work it will do and if any additional costs will be incurred.
A trustworthy developer will clearly explain:
- The development process (e.g. planning → design → development → launch)
- The scope of work: What’s included? Is SEO, content writing, or hosting part of the package?
- The timeline for each phase
- Pricing: Make sure the quote states the work to be done
If things feel vague, unclear, or rushed, that’s a red flag.
3. Look for Hidden Fees
Website prices usually vary from website to website. Though base prices may be set, additional costs can be incurred from extra features.
Look out for:
- Monthly maintenance or security fees
- Hosting fees not mentioned before
- Additional charges for adding pages or extra features
- Premium plugins or themes that need ongoing licenses
Always ask: “Are there any recurring costs?” or “What’s not included in this price?”
4. Understand the Pricing Model: Hourly vs Fixed
Ask how they charge:
- Fixed pricing is better for predictable, one-time projects. You know the total cost upfront.
- Hourly pricing might be appropriate for ongoing work, but it can be unpredictable if not capped.
5. Watch Out for Overpromising
Be cautious if a developer promises:
- Position 1 on Google instantly
- “Guaranteed” SEO rankings
- Unrealistic turnaround times (e.g. a full custom site in 2 days)
- “Everything unlimited” without clear definitions
Professional developers set realistic expectations and back them up with logic and experience, not hype or over-selling.
6. After-Sales Support & Training
Once your website is live, you’ll likely need:
- Help updating content
- Fixes or troubleshooting bugs
- Training to use the CMS (e.g. WordPress)
Ask:
- “Do you offer free support for a period after launch?”
- “Is there a support package I can subscribe to?”
- “Will I receive training on how to update my website?”
Good developers don’t disappear after the site goes live—they partner with you.
Other things to look for
- Local hosting: Ask if they offer or recommend local hosting for better performance in Zimbabwe.
- Payment gateways: If you’re selling online, can they integrate EcoCash, Paynow, or other local solutions?
Some Web Development Companies in Zimbabwe
Final Thoughts
Choosing a web developer in Zimbabwe should go beyond price. Focus on professionalism, clarity, experience, and long-term support. Make sure you understand what you’re signing up for.
Looking for a web developer? Check out our web development services.
This page was written with the assistance of AI. Read more about our AI usage policy